Could not connnect to the internet error

Modified on Mon, 29 Jan 2024 at 09:29 AM

If you see this error it means your app is having problems connecting to our servers. Ensure your phone is not on airplane mode and that there are no other settings disabling internet access.

Also ensure your app is updated to the latest version.

Please wait 30 minutes and check your app again. If you still see the same issue please create a support ticket with your phone type and operating system details.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article