Could not connnect to the internet error

Modified on Mon, 29 Jan 2024 at 09:29 AM

If you see this error it means your app is having problems connecting to our servers. Ensure your phone is not on airplane mode and that there are no other settings disabling internet access.

Also ensure your app is updated to the latest version.


Please wait 30 minutes and check your app again. If you still see the same issue please create a support ticket with your phone type and operating system details.

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